About Us > Our Financial Services Guide (FSG)
-Right Click here and save as... to download FSG - PDF Version-
This is an important document and you should retain it for your own reference and for any future dealings with Austplan Pty Ltd. This guide contains important information about:
This Financial Services Guide is distributed with the authority of Austplan Pty Ltd. You have the right to ask us about our charges, the type of advice we will give you, and what you can do if you have a complaint about our services.
This Financial Services Guide (“FSG”) is intended to inform you of certain basic matters relating to our relationship, prior to us providing you with a financial service. The matters covered by the FSG include, who we are, how we can be contacted, what services we are authorised to provide to you, how we (and any other relevant parties) are remunerated, details of any potential conflicts of interest, and details of our internal and external dispute resolution procedures and how you can access them. It is intended that this FSG should assist you in determining whether to use any of the services described below.
You should also be aware that you are entitled to receive a Statement of Advice whenever we provide you with any advice which takes into account your objectives, financial situation and needs. The Statement of Advice will contain the advice, the basis on which it is given and information about fees, commissions and associations which may have influenced the provision of the advice.
In the event we make a recommendation to acquire a particular financial product (other than securities) or offer to issue or arrange the issue of a financial product, we must also provide you with a Product Disclosure Statement containing information about the particular product which will enable you to make an informed decision in relation to the acquisition of that product.
Key information is set out in the following answer and question format:
1. Be fore you get our advice
Who is my adviser who will be providing the financial service to me?
Details about your adviser is included in the insert with this FSG.
Your adviser is an employee and authorised representative of:
Austplan Pty Ltd
ABN 32 079 967 203
25 Anderson St ; Fortitude Valley Brisbane Q4006
Toll Free:1800 287 875
Phone:07 3257 3033
Facsimile: 07 3257 3633
Website : www.austplan.com.au
Email:austplan@ecn.net.au
